IDENTITY
Before you authorise Grant Help

Set up MyID and link your business in RAM

This guide walks you through setting up a MyID, linking your business in the Relationship Authorisation Manager (RAM), and then authorising Grant Help on the AusIndustry Portal.

← Back to the main AusIndustry guide

Already have MyID and RAM set up? Skip straight to Step 3.

Step 1 · MyID Step 2 · RAM Step 3 · Authorise
Three steps

From identity to authorisation

1

Set up your MyID

(skip if already completed)

Before you can authorise Grant Help, you need a MyID.

Download myID on the App Store Get myID on Google Play
  1. Download the MyID app from the App Store or Play Store.
  2. Open the app and enter your full name, date of birth, and email address.
  3. Choose an identity strength: select Strong, which requires verification with Australian Government-issued identity documents.

No Strong-level documents on hand? Don't wait or try to proceed without them. Reach out to Jasper immediately and we'll work out the right way forward with you.

For more detail, see the official MyID setup guide.

2

Link your business in RAM

(skip if already completed)

Once your MyID is set up, link your business in the Relationship Authorisation Manager (RAM).

ABR requirement: to link your business in RAM, you must be listed as an Associate (e.g. Director, Public Officer) on the Australian Business Register. The name and address you enter must exactly match what's on the ABR. Update it there first at abr.business.gov.au if it's out of date.

  1. Visit the Relationship Authorisation Manager.
  2. Log in using your MyID credentials.
  3. Select "Link my business" and follow the prompts. You'll be redirected to the ATO website.
  4. Enter the postal or residential address on record (see note below), select the correct business, and verify it with the code sent to your email.
  5. Once verified, RAM confirms your business is linked and you can set up authorisations for others to act on its behalf.

Which address? Not your current address. Enter the postal or residential address you were using when the business was incorporated, or when you were appointed as director or associate, since that's what RAM checks it against.

3

Authorise Grant Help in RAM

To give Grant Help access to the AusIndustry R&D Portal:

  1. Log in to the AusIndustry Customer Portal and select "Yes" to engage with the R&D Tax Incentive program.
  2. On the "Manage Your Applications" dashboard, click Manage access.
  3. Under "Manage Access", click Add new authorisation under Business Authorisations.
  4. Enter the authorisation details below. Use the copy buttons so the numbers land exactly right.
✂ your copy, for the portal
Authorisation A
Tax Agent / Consultancy
Grant Help Pty Ltd
ABN
43 648 147 406
Relationship
Tax Professional
Start date
01/07/2025
End date
31/05/2029
Authorisation B
Tax Agent
RJED Consulting Pty Ltd
ABN
77 144 506 525
Relationship
Tax Professional
Start date
01/07/2025
End date
31/05/2029

After entering Grant Help Pty Ltd's details, click Add Authorisation, then repeat for RJED Consulting Pty Ltd. Once both are added, let your Grant Help consultant know.

✓ ALL SET

Thank you for completing MyID & RAM setup!

Head back to the main guide to confirm both authorisations are in, or email Jasper if you run into any issues along the way.

Back to the main guide Email Jasper
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